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Elizabeth Gonzalez Promotion

Culver City, CA. Elizabeth Gonzalez has been promoted to Customer Service Manager! She is a hard working and devoted employee and has done a great job in our inside sales department. In her new role, she will focus on the following key performance indicators:

  • Delivering prompt and professional solutions for customer inquiries via phone, email, and achieve “A” level service
  • Building relationships with distributors as well as outside sales reps
  • Continuing process enhancement and reduction of internal customer transfers
  • Mentor and develop customer service agents and nurture an environment where each CS team member can excel through encouragement and empowerment
  • Develop standard operating procedures and policies to better serve distributors

Elizabeth is married with two children. In her spare time, she coaches her daughter's cheer team and is the team mom for her son's baseball team. She loves listening to music, going to the beach, and spending time with family and friends.

You may not know that Elizabeth went to beauty school and loves coloring hair on the side.

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