CARRIER Failure/Mistake ALERT:Innovation is only responsible for shipping products on the confirmed ship date. Once the carrier (UPS/FedEx or Truck) takes delivery of your order, Innovation Line cannot control ANY circumstances beyond the carrier’s published transit timetable. We wish we had control however there is nothing Innovation can do in situations wherein there are Delivery exceptions, Pending Status with no updates, Misrouting, Mishandling, or Damages. This also includes when carrier leaves only one or two packages and not the entire order. Again, these exceptions and late arrivals or missed IHD’s caused by carriers failures are not in any way the responsibility of Innovation Line.


Production Times: Please consult each webpage for current Production time and order accordingly to avoid delays. If production times are not correct on actual Purchase Orders, delays will result. Also, allow extra time if proofs are required.

Price Updates: Due to worldwide events beyond our control, prices are subject to change. Please check for current pricing adjustments and updates.

Less Than Minimum Quantities (LTM) & Self Promo Orders: Currently not available due to labor shortages.

Instant Virtual from Innovation Line

Note: Items with Item # ending with OP, OP3, as well as Awards are not currently available for Instant Virtual.
Professional Virtual Sample (24 hours) option is available. Please click here to create one.

Disclaimer: Virtual mock ups or proofs give a general idea of the finished product. Materials, colours, and art details shown are not guaranteed to reproduce exactly as shown, and limitations of the screen printing, 4CP printing, sublimation and laser engraving processes may prevent certain artwork from being printable, even if it appears clear on this virtual. Item colours, imprint colours, the appearance of laser engraving, PMS colours, or any other specific colour matching requests cannot be verified or guaranteed with this virtual presentation due to the variance in individual monitors and display devices. Laser engraving cannot have a specific imprint colour, appears differently on every item, and may not be accurately represented here. Always confirm imprint colours, imprint methods and specific art details in the e-proofing process, and on your purchase order. This virtual image does not guarantee the printability of any artwork, item, or print method shown, as there may be cases wherein you have uploaded artwork that cannot be reproduced as represented with this Virtual mock up. You must review the printing information on each item page and note limitations listed there as Innovation Line cannot be responsible if you uploaded artwork that is not compatible with our printing processes. Also, we cannot guarantee that the virtual image generated here and the final printed product will be identical.

ASI 62660 | SAGE 51749 | PPAI 112179 | UPIC INNOV8    ©2018 Innovation Line, Inc.